1Huddle is a mobile gamification platform designed to help companies train and engage their employees more effectively. It transforms traditional training materials into interactive games and quizzes, making learning more engaging and accessible. The platform is used by businesses to improve employee onboarding, product knowledge, and other training initiatives, ultimately enhancing workforce performance and retention.

1Huddle

Major FEATUreS THAT I WORKED ON

MANAGER ADMIN
  • Localisation of languages

  • Dashboards

  • AI Assist

  • Design System

PLAYER APP
  • Localisation of languages

  • Public Profile

  • In-App Alerts(Player Education)

  • Bonus Points

  • Game Shop

  • Design System

  • Gameplay Enhancement

  • Redesign Login Flow

  • Animations

  • Introduced New Question Formats

  • POC for Player Career Path

RESPONSIBILITIES
  • Design Sprint Planning

  • Stakeholder Meetings

  • UX Research (Qualitative + Quantitative)

  • Brainstorming Ideas

  • User Flows

  • User Personas

  • Information Architecture

  • Wireframes and Prototyping

  • UI Design

  • Testing with QA

  • Design Iterations and Reviews

OVERVIEW

My Role
person writing on white paper
person writing on white paper

Lead UX Designer responsible for user research, interaction design, prototyping, and usability testing across mobile and web platforms.

group of people using laptop computer
group of people using laptop computer
TEAM

2 UX Designers, 1 Product Manager, 1 Business Analyst, 2 QAs, 2 Web Developers, 4 Mobile Developers

Tools Used

Key Problems

How might we create engaging training experiences that employees actually want to complete?

Traditional corporate training suffers from low engagement rates (averaging 24% completion) and poor knowledge retention. Employees find existing training platforms boring, time-consuming, and disconnected from their daily work. Organizations struggle to measure training effectiveness and ROI.

Low Engagement

Only 24% of employees complete traditional training programs, with high dropout rates after the first module.

Lack of Analytics

Managers have limited visibility into training progress and effectiveness across their teams.

Poor Retention

Employees forget 70% of training content within 24 hours due to passive learning methods.

Accessibility Issues

Existing platforms aren't optimized for mobile, limiting access for frontline workers.

MANAGER

The Manager is a proactive leader who uses 1Huddle Admin to transform boring training into competitive quiz games. They create single level games, multilevel games, and a high-reward contest to motivate their team and drive better performance.

PAIN POINTS
  • ❌ Traditional training feels boring and ineffective

  • 🧾 Struggles with tracking who completed training and how well they retained it

  • 🔄 High employee turnover makes retraining time-consuming

  • 📉 Low engagement during mandatory workshops

  • 📋 Lacks real-time insights into team readiness or product knowledge

black blue and yellow textile
black blue and yellow textile

USER PERSONAS

HOW 1HUDDLE HELPS
  • 🎮 Gamified Training: Makes repetitive content feel fresh and fun

  • 🔍 Real-time Insights: Tracks who's learning, who's winning, and who's falling behind

  • 📱 Mobile-first Access: Team members can train during breaks, on commutes

  • 🧠 Retention Boost: Fast, quiz-style games improve memory and recall

  • Saves Time: Automates training rollouts and progress monitoring

PLAYER

A player is a type of user who participates in games designed by the manager and competes against colleagues to achieve top rankings on the leaderboard.

PAIN POINTS
  • 😓 Long training sessions are boring and time-consuming

  • 📝 Struggles to retain dense information from manuals or PDFs

  • ⏳ Doesn’t have time for lengthy courses during a busy shift

  • ❌ Hates feeling like training is just a "formality"

  • 🤐 Rarely gets feedback unless she messes something up

HOW 1HUDDLE HELPS
  • 🎮 Training feels like a game – exciting, fast, and rewarding

  • 🥇 Leaderboards and badges make her want to keep improving

  • 🔁 Can replay games until she masters the content

  • 📊 Sees her progress instantly – knows where she stands

  • 📱 Trains during breaks, lunch, or even on the way home

  • 💬 Gets motivational nudges and reminders that feel personal